2 Jobs in Ukiah, CA
Serene health is Hiring a Patient Care Coordinator Near Ukiah, CA
Job Description
Empowering Wellness, Transforming Lives
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, A Positive Choice, and PsycHealth, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.
A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!
Job Summary:
The official job title is Lead Care Manager (LCM). This is a temporary remote position.
Please read the bottom Travel section for schedule and travel details.
The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating
member services, and collaborating closely with members and families to ensure they receive
necessary medical treatment and support. The LCM will consult with members to determine
their needs, develop individualized action plans, and work with care teams to manage the
member experience effectively. Providing emotional support, resolving administrative issues,
and ensuring timely access to care are key aspects of the position. Compassion, healthcare
knowledge, and exceptional customer service are essential qualities for assisting members in
becoming self-sufficient in health.
Responsibilities:
● Interview members to assess medical and social needs and provide education about
their condition and medication, while developing individualized care plans.
● Respond to member inquiries and concerns, ensuring adherence to hospital and legal
requirements.
● Collaborate with interdisciplinary teams, locate medical and social resources, and
coordinate social service plans.
● Advocate for members, consult with healthcare providers, arrange appointments
and treatment plans, evaluate member progress, and assist with healthcare
barriers.
● Maintain empathy and professionalism while contacting members and families.
● Supporting behavioral health coordination, Substance Abuse and Community
Resources.
● Additional duties as assigned.
Requirements/Qualifications:
● Must have a valid California driver's license and valid vehicle insurance.
● High school, diploma or GED. (Required)
● Minimum of 1 year experience in case management, member care, customer
service, call center, or member care. (Required)
● MA certificate or Medical Terminology knowledge. (Preferred)
● Excellent communication, interpersonal, customer service and organizational skills.
● Computer skills for documentation, email and chat support.
● Proficient skills in working independently and collaboratively in a team to provide
member care.
● Proficiency in multitasking, organization, and attention to detail is required for
effectively providing care to multiple members simultaneously.
● Candidates should exhibit the capability to utilize resources effectively for
problem-solving while maintaining composure under pressure in a compassionate
manner.
● Applicants must demonstrate proficient speaking, reading, and typing abilities and
possess strong proofreading skills.
Working Environment / Physical Requirements:
● Must be able to travel using personal vehicle to complete outreach visits. Mileage
reimbursement for the use of your vehicle is at a standard rate.
● Prolonged periods of sitting at an office desk on the computer.
● Lifting: Able to lift up to 15lbs.
Travel:
- LCM will be fully remote until the office in Ukiah is established.
- LCM will report to the office full-time once the office is established.
- Office expected to be established by April-June
Benefits
Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:
Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.
Short & Long-Term Disability Benefits: Protection when you need it most.
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
401(K): Building your financial future with us. Effective after 1 year of employment.
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Paid Holidays: Quality time to enjoy celebrations.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses and memberships.
Equal Employment Opportunity
Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.
Pre-Employment
Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.
Job Summary
Full Time
$93k-114k (estimate)
04/25/2024
05/14/2024
serenehlth.com
San Diego, CA
Related Companies
The following is the career advancement route for Patient Care Coordinator positions, which can be used as a reference in future career path planning. As a Patient Care Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Coordinator. You can explore the career advancement for a Patient Care Coordinator below and select your interested title to get hiring information.
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Quotes from people on Patient Care Coordinator job description and responsibilities
Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.
12/12/2021: Des Moines, IA
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They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.
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02/28/2022: Moline, IL
Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Care Coordinator jobs
Seniors are the ones who are most likely to require the services of these coordinators.
12/20/2021: Rockford, IL
You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.
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Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator
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For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.
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Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.
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